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Frequently Asked Questions

Can I pick up an order at the shipper location (Federal Express location)?

You may pick up your order at FedEX and Airborn locations. You must specify this when placing your order.
General

• How does ordering prescriptions online work?
• How does a physicians review work?
• What is the difference between a new order and a refill?
• How are orders filled?
• What types of medication do you sell?
• What is the return policy on medication?
• Do we price match?
 
Privacy and Security

• Is my personal medical information kept private?
• How safe is ordering medication online?
 
Shipping

• How long does it take to get my order?
• Do you ship internationally?
• Do you ship orders everyday?
• Do you ship to Po Boxes or Military (APO/FPO) addresses?
• Can I pick up an order at the shipper location (Federal Express location)?
• What does the outside of the shipping package say?
• Is there a fee for a change of address after an order has been shipped?
• Do you ship orders COD?